Privacy Policy


Protection of personal data according to the LOPD

Tenerife Margherita Apartments (de ahora en adelante La Empresa), under current regulations regarding the protection of personal data, informs that the personal data collected through the forms of the Website: (de ahora en adelante Sitio Web) se incluyen en los ficheros automatizados específicos de usuarios de los servicios de La Empresa

The collection and processing of personal data is aimed at maintaining the business relationship and task performance information, training, asesoramiento y otras actividades propias de La Empresa

These data will only be disclosed to those entities which are necessary for the sole purpose of complying with the aforementioned purpose.

La Empresa adopta las medidas necesarias para garantizar la seguridad, integrity and confidentiality of data in accordance with the provisions of Regulation (EU) 2016/679 del Parlamento Europeo y del Consejo, de 27 de abril de 2016, on the protection of individuals with regard to the processing of personal data and the free movement of such.

The user may at any time exercise their rights of access, opposition, rectification and cancellation recognized in Regulation (EU). The exercise of these rights may be the user via email to: o en la dirección: Av. San Francisco, 12, 38650 Los Cristianos, Santa Cruz de Tenerife

The user states that all data provided by him are true and correct, and undertakes to keep them updated, comunicando los cambios a La Empresa

Purpose of the processing of personal data:

For what purpose will treat your personal details? En La Empresa, trataremos tus datos personales recabados a través del Sitio Web con las siguientes finalidades:

  • En caso de contratación de los bienes y servicios ofertados a través del Sitio Web, to maintain the contractual relationship, and management, administration, information, provision and improvement of service.
  • Envío de información solicitada a través de los formularios dispuestos en el Sitio Web
  • send newsletters (newsletters), así como comunicaciones comerciales de promociones y/o publicidad del Sitio Web y del sector.

We remind you that you can oppose the sending of commercial communications by any means and at any time, sending an email to the address indicated above.

Fields such records are mandatory, It is making it impossible to attain the purposes expressed if these data are not provided.

How long retain personal data collected?

Personal data provided will be retained while the commercial or non-relationship is maintained requesting removal and during the period for which legal liabilities may arise for the services rendered.


The processing of your data is done with the following legal bases legitimizing the same:

  • La solicitud de información y/o la contratación de los servicios de La Empresa, whose terms and conditions are put at your disposal in any case, so prior to eventual recruitment.
  • Free consent, specific, informed and unequivocal, we inform while putting at your disposal this privacy policy, that after reading it, should be subject, You can accept a statement or by a clear affirmative action, as the marking of a box provided the effect.

Should we not facilites your data or do it incorrectly or incomplete, we can not fulfill your request, resulting from the impossible to provide all the information requested or to conduct the procurement of services.


Los datos no se comunicarán a ningún tercero ajeno a La Empresa, except legal obligation.

As data processors, We employ the following service providers, having been committed to compliance with regulatory requirements, Application on data protection, at the time of recruitment: CosmoComOnline TF S.L., con domicilio en Calle Hermano Pedro de Bethencourt, 2 – Centro Comercial Apolo, Local 7338650 Arona Santa Cruz de Tenerife, DNI/CIF B76715184, presta servicios de encargado de la Política de Privcidad de La Empresa. You can check the privacy policy and other legal aspects of the company at the following link:

Data collected by service users

In cases where the user include files with personal data on servers shared hosting, is not responsible for the failure of the user of the RGPD.

Data retention according to LSSI

La Empresa informa de que, como prestador de servicio de alojamiento de datos y en virtud de lo establecido en la Ley 34/2002 de 11 de julio de Servicios de la Sociedad de la Información y de Comercio Electrónico (LSSI), retiene por un periodo máximo de 12 meses la información imprescindible para identificar el origen de los datos alojados y el momento en que se inició la prestación del servicio. Retention of this data does not affect the secrecy of communications and may only be used within the framework of a criminal investigation or to safeguard public security, placed at the disposal of judges and / or courts or the Ministry so requires them.

Data communication to the Forces of the State shall in accordance with the provisions of the regulations on protection of personal data.

Intellectual property rights

La Empresa es titular de todos los derechos de autor, intellectual property, industrial, “know how” y cuantos otros derechos guardan relación con los contenidos del sitio web y los servicios ofertados en el mismo, as well as the programs necessary for its implementation and related information.

Playback is not allowed, publication and / or use not strictly private content, total or partial, del sitio web sin el consentimiento previo y por escrito.

software intellectual property

El usuario debe respetar los programas de terceros puestos a su disposición por La Empresa, even being free and / or publicly available.

La Empresa dispone de los derechos de explotación y propiedad intelectual necesarios del software.

The user does not acquire any right or license by the contracted service, on software necessary for the provision of the service, nor on the technical information tracking service, except rights and licenses necessary for the fulfillment of contracted services and only for the duration of the same.

For any action that exceeds the performance of the contract, el usuario necesitará autorización por escrito por parte de La Empresa, it is forbidden to the user to access, Modify, view the configuration, estructura y ficheros de los servidores propiedad de La Empresa, assuming civil and criminal liability arising from any incident that might occur on servers and security systems as a direct result of negligent or malicious action on their part.

intellectual property content hosted

Se prohíbe el uso contrario a la legislación sobre propiedad intelectual de los servicios prestados por La Empresa y, particularly:

  • The use that is contrary to Spanish law or infringes the rights of others.
  • Publication or transmission of any content that, judgment of , is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
  • Los cracks, software serial numbers or any other content that violates intellectual property rights of third parties.
  • Collection and / or use of personal data of other users without their express consent or contravening the provisions of Regulation (EU) 2016/679 del Parlamento Europeo y del Consejo, de 27 de abril de 2016, on the protection of individuals with regard to the processing of personal data and the free movement of such.
  • The use of the mail server domain and email addresses for sending unsolicited bulk.

The user has full responsibility for the content of your web, the information transmitted and stored, hypertext links, third-party claims and legal actions referring to intellectual property, third party rights and child protection.

The user is responsible regarding laws and regulations and rules that have to do with running the online service, e-commerce, Copyright, maintenance of public order, and universal principles of Internet use.

El usuario indemnizará a La Empresa por los gastos que generara la imputación de la Empresa en alguna causa cuya responsabilidad fuera atribuible al usuario, including fees and legal expenses, even in the case of a non-final judicial decision.

Protection of information stored

La Empresa realiza copias de seguridad de los contenidos alojados en sus servidores, however it is not responsible for loss or accidental deletion of data by users. Similarly, It does not guarantee full replacement data deleted by users, since such data could have been deleted and / or modified during the period of time since the last backup.

The services offered, except specific backup services, They do not include the replacement of content stored in backups made by, when this loss is attributable to the user; in this case, rate will be determined commensurate to the complexity and volume of recovery, always prior acceptance of the User.

La reposición de datos borrados sólo está incluida en el precio del servicio cuando la pérdida del contenido sea debida a causas atribuibles a La Empresa.

commercial communications

Pursuant to LSSI. La Empresa no enviará comunicaciones publicitarias o promocionales por correo electrónico u otro medio de comunicación electrónica equivalente que previamente no hubieran sido solicitadas o expresamente autorizadas por los destinatarios de las mismas.

For users with whom there is a prior contractual relationship, La Empresa sí está autorizado al envío de comunicaciones comerciales referentes a productos o servicios de La Empresa que sean similares a los que inicialmente fueron objeto de contratación con el cliente.

In any case, the user, after proof of identity, You may request that you not be forwarded more commercial information through channels Customer Care.